How To Answer

Demonstrate your proactive attitude. Discuss situations where you took ownership without being asked.

Example Answer

Example 1:

• Situation: I noticed that our internal communication system wasn’t efficient, causing delays in project updates.
• Task: I decided to improve the process.
• Action: I researched more efficient tools, presented my findings to management, and helped implement the new system.
• Result: The new system reduced communication delays by 30%, and team members reported increased productivity.

Example 2:

• Situation: During a slow period at work, I saw that our company’s website needed updates.
• Task: I took it upon myself to refresh the content and improve its SEO.
• Action: I revamped the website’s copy, added new blog posts, and optimized keywords.
• Result: Website traffic increased by 25% within two months.